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LG’s POLED Issues Are Affecting the Pixel 2 XL « Android :: Gadget Hacks

Update 10/23: The hits just keep on coming. We’re currently seeing reports of a “smearing” effect when scrolling through apps on the Pixel XL 2. We’ll expand on of which at the bottom of This specific article, yet of which’s still worth reading the background information on issues with LG’s brand-new POLED displays.

When the LG V30 hit shelves earlier This specific month, we were excited to see how LG’s all-brand-new POLED panels would likely stack up against Samsung’s class-leading AMOLED displays. of which didn’t take long to realize there was no comparing the two.

We took our LG V30 out of the box, powered of which on anxiously … as well as also were immediately disappointed. The blacks looked almost gray — as if This specific weren’t an OLED panel after all, as well as also instead, was suffering via the type of light bleed you’d normally only see on a backlit LCD display. To quote our writer Kevin at the time, “I don’t even know how to describe of which. of which’s so strange.”

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Strike 1: Uneven Colors

Over the next few days, reports of the V30’s POLED screen suffering via banding, light bleed, uneven colors, as well as also various different defects began to pour in. These were the type of quality control issues of which plagued early OLED panels when the technology was in its infancy — the problems we all thought had been solved in recent times.

The main issues were banding as well as also uneven colors, which were particularly noticeable when the display was set to low brightness as well as also a solid gray image was shown in full screen. Redditor tortimeyer was able to showcase these problems using a series of photos posted to the V30 subreddit:

(1) Display banding. (2) Uneven colors. Images by tortimeyer/imgur

of which was around This specific time of which prospective Pixel 2 XL buyers were starting to worry. You see, Google invested nearly a billion dollars in LG Display hoping the infusion of capital would likely speed up their development of a smartphone-sized OLED panel, as well as also the Google Pixel 2 XL was set to use the same 6-inch, 18:9 screen found inside V30.

Once the Pixel 2 XL started out shipping out, the panic died down just a bit. The banding as well as also uneven colors of which plagued LG’s first batch of POLED screens didn’t appear to be an issue for Google’s flagship, as evidenced inside comparison shot by Redditor aeppacher below. I suspect of which Google simply raised the minimum brightness on the Pixel 2 XL to avoid This specific issue, yet others have speculated of which perhaps Google reserved a higher-binned POLED panel than the LG V30 was using.

The Pixel 2 XL (left) compared to the LG V30 (right). Both phones displaying a solid gray image at the same brightness setting. Image by aeppacher/imgur

Strike 2: Viewing Angles & Flat Colors

Banding as well as also uneven colors aside, the Pixel 2 XL’s POLED screen was not without its faults. Most notably, whites shift to the cool end of the spectrum when the phone is usually viewed via an angle, as well as also according to several users, colors are fairly drab.

However, both of these issues could be Google’s fault, not LG’s. Android Oreo added sRGB support, so of which’s likely of which Google has tuned its display to produce more accurate colors than the vivid AMOLED screens Android users have become accustomed to. As for bluish tint at off-angles, the Pixel 2 carries a circular polarizer to accommodate sunglasses, as well as also of which could be distorting the colour temperature.

The “cooling effect” is usually noticeable when the Pixel 2 XL is usually viewed at an angle. Image by Droid Life/YouTube

Strike 3: Screen Burn-in After a Week

All things considered, This specific could have been a non-story had the problems stopped there. Maybe the V30 just got a bad batch of POLED screens, as well as also maybe Google’s display calibrations explain the Pixel 2 XL’s quirks. yet the problems didn’t stop there, of course.

currently, we’re seeing several reports of which the Pixel 2 XL is usually suffering via screen burn-in after only a few days of moderate use. The on-screen keys as well as also elements inside status bar remain static at all times, which has caused the pixels of which make up these icons to get “stuck” in a dimmed-down state. When viewing a full-screen image of solid colour, of which’s like the on-screen navigation bar is usually almost still there.

The reports of screen burn are just currently starting to roll in, yet they’re already pretty damning. So far, Andrew Martonik as well as also Jerry Hildenbrand of Android Central have both noticed of which, as has Stephen Hall of 9to5Google. All three writers have stated of which their Pixel 2 XLs were only used moderately for a period of less than a week.

An example of screen burn-in on the first-gen Pixel XL. Image by Dallas Thomas/Gadget Hacks

Google Responds

At least the burn-in issue hasn’t gone unnoticed. Google responded to an inquiry via The Verge to address the problems with their larger flagship’s POLED screen. Their statement is usually mostly fluff, yet the key takeaway here is usually the fact of which Google is usually looking into the issue. Not of which they could do much if of which’s indeed a problem with LG’s display tech, yet hey, at least they’re “Actively investigating.”

The Pixel 2 XL screen has been designed with an advanced POLED technology, including QHD+ resolution, wide colour gamut, as well as also high contrast ratio for natural as well as also beautiful colors as well as also renderings. We put all of our products through extensive quality testing before launch as well as also inside manufacturing of every unit. We are actively investigating This specific report.

— Google (via The Verge)

To be clear, screen burn-in is usually a problem with all OLED displays — of which’s just inherent to the tech. Every Galaxy phone I’ve owned has had of which, every previous Pixel or Nexus with an AMOLED screen I’ve used suffered the same problem, as well as also even the upcoming iPhone X undoubtedly will. yet with the exception of the Galaxy S3 (one of the first mass-market AMOLED phones), of which took at least six months before burn-in even started out to become noticeable — not six days.

of which’s also worth noting of which the regular-sized Pixel 2 does not use a POLED screen, so none of these issues are affecting Google’s smaller flagship device. yet with Apple swallowing up a huge chunk of all available AMOLED screens for the iPhone X, many different manufacturers will be looking to LG for the displays in their upcoming flagship phones.

Update: Strike 4? (Smearing Effect)

The original revision of This specific article ended several paragraphs ago, yet sadly, we keep having to tack on extra information. currently, Artem Russakovskii of Android Police as well as also Stephen Hall of 9to5Google have noticed a “smearing” effect with black pixels when scrolling rapidly through apps.

Essentially, the Pixel’s pixels (pun intended) aren’t turning off fast enough when they need to display something black, which results in black elements appearing to bend or warp when you scroll back as well as also forth rapidly. This specific has been a problem with OLED screens inside past, yet again, not quite This specific bad, as well as also not since the days of the Galaxy S4. of which’s a hard effect to explain, as well as also of which’s pretty hard to notice, yet you can check of which out in Artem’s tweet here.

Seriously, things have gotten so bad with This specific display of which of which’s on the verge of ruining one of the most anticipated smartphone releases of the year. Yes, most of these problems are with LG’s display, yet the blame should lie squarely on Google’s shoulders — after all, This specific is usually a #MadeByGoogle phone.

As for LG, of which seems like we’re starting over via scratch with the Korean tech giant’s first batch of POLED screens. The growing pains Samsung endured as AMOLED tech matured are hurdles of which LG will eventually have to clear themselves. For currently, though, of which’s become clear of which LG’s POLED tech is usually years behind Samsung’s AMOLED. Let’s expect they catch up soon.

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Cover image as well as also screenshots by Dallas Thomas/Gadget Hacks

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